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ChixKing

Online ordering and delivery for a multi branch chicken brand

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ChixKing
01About

Introducing ChixKing

ChixKing serves chicken, burgers, wraps and shakes from branches like Tranquil, Brusubi. Customers order online, pay, and track their delivery live.

02Challenge

Orders lost between kitchen and rider

Orders came by phone and WhatsApp, got lost between kitchen and rider, and web sales never reached the till, so the books never matched.

03Goals

From craving to doorstep

The goals focused on fast ordering and keeping kitchen, riders and the till in sync.

Fast ordering

Order from the nearest branch with clear delivery fees and times.

Pay online

Checkout with Waychit.

Sales reach the till

Every paid web order syncs into the restaurant till automatically.

Tools for every role

Riders and kitchen staff each get their own screens.

04Solution

Mobile first ordering, tracking and rider app

A mobile first ordering app with branch menus, live order tracking, a rider app and an admin console. Paid web orders sync to the till every two minutes without duplicates, and staff salaries are paid out through Waychit.

05Process

How we built it

  1. Step 1
    Discovery

    Followed orders from the phone call to the doorstep.

  2. Step 2
    Design

    A menu that is quick to use with one thumb.

  3. Step 3
    Build

    Checkout, tracking, rider app, till sync and payouts.

  4. Step 4
    Launch

    Live across branches.

+Desktop and mobile
ChixKing mobile
#WatooTijay

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